FAQ
Frequently Asked Questions
General Questions
The Graduation Hub is your one-stop destination for everything related to graduation! We offer personalized graduation announcements, custom graduation websites, diploma frames, and The GradFund® — a unique way to collect funds for your next big adventure.
We cater to high school and college graduates, as well as families and friends looking to celebrate their graduate’s achievements in a special way.
Simply browse our website, choose the graduation products you need, personalize them, and get ready to celebrate in style!
Graduation Announcements and Websites
Why shouldn't you, is the question! Designing your own custom graduation website may seem daunting but don't worry - The Graduation Hub makes everything easy for you so you have one less thing to worry about. The importance of this website is not only for the graduate, but for their family and friends! The past four years is cause for a huge celebration that your custom website will make sure all of your loved ones can celebrate with you!
In addition to your loved ones celebrating with you, you have more reasons to share your graduation:
- Gifts: It is a tradition after marking this huge milestone that your family and friends will send gifts or money to help start the next chapter of your life.
- Celebration: You've put in hard work and dedication to earn your degree/diploma. Your loved ones may travel from far away to celebrate with you at your convocation/commencement ceremony. Customize your website to include nearby hotels, attractions, and hot spots on campus to give your family and friends perspective on your last 4 years.
This is the best part! You can start building your website right away—no waiting for shipping or processing. You’ll instantly be able to create and share your website with family and friends.
- From our homepage, click “Sign Up” in the top right corner or enter your email in the center of the page and select “Start Here.”
- Complete the onboarding questionnaire with personalized details about your graduation.
- Choose from our variety of templates. Preview and select your favorite.
- On the template builder page, you can preview and customize your website further by adding location, time, a personal message, and payment details (for GradFund® ) for gifts.
- Once everything looks perfect, click “Go Live!” to complete and share your website via social media, text, or email.
In order to build your custom graduation announcement website, be prepared with the following information:
- Graduate Full Name
- School / College / University
- School / College within the University
- Major
- Minor / Concentration
- Honors
- Date, Time, Location of Graduation (or Graduation Party)
- Personalized Message for Family and Friends
- Gift Information: Grad Fund and/or Registry
Our templates will automatically place everything in the perfect layout for you!
Yes! You can edit your website anytime through the template builder. Simply make your changes and they will be automatically saved.
You will have your own personal link to share however you would like. Common sharing methods include social media, email, and text messaging. Just click the "Share" button and copy the link provided.
Diploma Frames
We provide a variety of high-quality frames, including traditional, modern, and custom designs to match your style. Get started here.
Yes! Choose your frame style, matting colors, and more for a personalized touch.
Our frames are designed to fit diploma size based on your school choice, but if you have specific dimensions, you can email them to us after ordering.
The GradFund®
The GradFund is an easy way for graduates to collect monetary gifts from family and friends to support their future goals, whether it’s travel, student loans, or moving expenses.
Simply create a Graduation Website, personalize your website with your graduation information, then activate your GradFund, and share your unique link with family and friends.
There are no setup fees! A small processing fee of 5% applies to each contribution to cover payment processing costs.
Funds are automatically dispersed through Stripe to the account that you provided during set up.
Orders and Shipping
Processing times vary by product: digital items are available immediately, while physical products are all custom orders and typically take approximately 2 to 3 weeks.
Yes! Once your order ships, you’ll receive a tracking number via email.
Policies and Security
Once your printed graduation announcements are purchased,they cannot be refunded or returned.
The Graduation Hub does not sell or share any personal information. Your details are kept secure and used only for the creation of your products.
You can reach us through our website’s contact form, via email at [email protected], or on social media.
Contact us as soon as possible! Changes can be made before the order is processed.